Shipping Policy
Order Processing
Orders are processed within 1–3 business days after payment is confirmed. You'll receive a confirmation email with tracking once your order ships.
Shipping Times
Estimated delivery is 7–20 business days, depending on your location. Because we source quality products from trusted global suppliers to keep prices low, some items ship from overseas warehouses, which can affect delivery times. We appreciate your patience.
Shipping Costs
Shipping costs are calculated at checkout. We may offer free shipping on qualifying orders — see product pages and checkout for details.
Order Tracking
Once shipped, you'll receive a tracking number by email. You can track your order at any time using the link provided. Please allow 2–5 business days for tracking to update after dispatch.
Delays
Occasionally, delivery may be delayed due to customs, weather, carrier issues, or high demand. If your order hasn't arrived within 30 days, contact us at [support@skycommerce.store] and we'll make it right.
Incorrect Addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
International Customers
Import duties or taxes, if any, are the responsibility of the customer and are not included in the product or shipping price.
Contact
Email: [support@skycommerce.store]